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Request Account & Data Deletion

Account & Data Deletion Request

Vievio is a player-only platform for user-added M3U and M3U8 playlists. Vievio does not provide, sell, host, store, package, or include TV channels, movies, live TV, media content, or playlist sources.

Use this page to request deletion of your Vievio account and associated account data. Before deleting your account, we may ask you to verify ownership of the email address or account.

What may be deleted?
  • Your Vievio account profile and login authentication records.
  • Saved playlist URLs, settings, and supported playlist credentials.
  • Paired device records and activation data.
  • Favorites, recently watched items, categories, and sync settings.
  • Support messages linked to your account (where technically possible).
What may be retained?
  • Billing records, invoices, receipts, and tax records.
  • Fraud-prevention records, security logs, and chargeback records.
  • Legal correspondence or records required by applicable law.
Important Notice

Deleting your account may permanently remove your playlists, paired devices, favorites, recent activity, and settings. This action may be irreversible once processed.

Processing Time

We aim to process valid deletion requests within 30 days, unless a longer period is required for identity verification, legal obligations, billing disputes, fraud prevention, or security review.

Player-Only Reminder

Deleting your Vievio account removes data stored by Vievio, but it does not delete content, accounts, or data held by external playlist providers or third-party services.

Contact for deletion requests: